Error messages can be a crucial point in the user experience. To be effective, they must be clearly visible, which can be accomplished by displaying them close to the error's source, using noticeable, redundant, and accessible indicators, designing them based on their impact, and avoiding displaying them prematurely.
Usability heuristics suggest what influences the design of successful board games.
Recalling items from scratch is harder than recognizing the correct option in a list of choices because the extra context helps users retrieve information from memory.
Step-by-step instructions to systematically review your product to find potential usability and experience problems. Download a free heuristic evaluation template.
Identify UX problems with error messages consistently and effectively using a scoring rubric based on established usability best practices for error messages.
Design effective error messages by ensuring they are highly visible, provide constructive communication, and respect user effort.
Phone trees are notoriously frustrating for 4 main reasons. There are many small ways to make them more usable and less miserable, however.
3 methods for cheap and fast UX work are still good advice to emphasize iterative design and accelerate UX maturity improvements (This was Jakob Nielsen's keynote at the in-person Washington DC UX Conference)
Step-by-step directions for running a cognitive-walkthrough workshop with examples and templates included.
To strengthen people’s memory skills, we should design interfaces that help users practice recall.
Learnability is a crucial component of UX for complex and novel interfaces. Cognitive walkthroughs can identify design problems that derail new users.
Nielsen’s 10 usability heuristics can be used to analyze the UX of applications that support domain-specific, complex workflows.
Jakob Nielsen’s 10 usability heuristics can improve the user experience of VR applications.
Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform and industry conventions.
Interface help comes in two forms: proactive and reactive. Proactive help is intended to get users familiar with an interface while reactive help is meant for troubleshooting and gaining system proficiency.
Users often make mistakes or change their minds. Allow them to exit a flow or undo their last action and go back to the system’s previous state.
Shortcuts— unseen by the novice user — speed up the interaction for the expert users such that the system can cater to both inexperienced and experienced users.
Jakob Nielsen explains the heuristic evaluation method, which allows you to judge a user interface design based on 10 well-proven general principles for human-computer interaction.
Error messages can be a crucial point in the user experience. To be effective, they must be clearly visible, which can be accomplished by displaying them close to the error's source, using noticeable, redundant, and accessible indicators, designing them based on their impact, and avoiding displaying them prematurely.
Phone trees are notoriously frustrating for 4 main reasons. There are many small ways to make them more usable and less miserable, however.
3 methods for cheap and fast UX work are still good advice to emphasize iterative design and accelerate UX maturity improvements (This was Jakob Nielsen's keynote at the in-person Washington DC UX Conference)
Jakob Nielsen explains the heuristic evaluation method, which allows you to judge a user interface design based on 10 well-proven general principles for human-computer interaction.
No. 10 of the top 10 UX design heuristics is provide user assistance at appropriate times in the interaction, making sure that such information is easy to search, focused on the user's task, lists concrete steps to be carried out, and not too large.
For 30 years, the recommendations have remained the same for improving usability in a UX design project on a tight budget: simplified user testing with 5 users, early test of paper prototypes, and heuristic evaluation.
No. 5 of the top 10 UX design heuristics is to prevent interaction problems from occurring in the first place: either eliminate error-prone conditions or check for them and present users with a confirmation dialog.
No. 4 of the top 10 UX design heuristics is to stick to UI conventions and follow existing standards, so that users know what to expect and how to operate the interface.
No. 3 of the top 10 UX design heuristics is to allow users freedom to be in control of the interaction, even if they make mistakes and will need a clearly marked way out of trouble.
No. 2 of the top 10 UX design heuristics is to speak the users' language, use terms familiar to the user, follow real-world conventions, and make information appear in a natural and logical order; all in the interest of achieving a match between the system and the real world.
No. 1 of the top 10 UX design heuristics is to provide visibility of system status through proper feedback, so that the user knows how commands are being interpreted and what the computer is up to at any time.
#6 of the top 10 UX design heuristics is to design user interfaces to facilitate #memory recognition which is easier than recall because there are more cues available to facilitate the retrieval of information from memory.
Critiquing a design is not the same as criticizing a design. Keep opinions out of design reviews to remain objective and increase the value of the design assessment.
Jakob Nielsen's keynote at the Las Vegas UX Conference discussed the foundational principles of user experience that are stable decade after decade.
Jakob Nielsen discusses how proven heuristics and UX design guidelines can drive big advances in creating valuable products.
Usability heuristics suggest what influences the design of successful board games.
Recalling items from scratch is harder than recognizing the correct option in a list of choices because the extra context helps users retrieve information from memory.
Step-by-step instructions to systematically review your product to find potential usability and experience problems. Download a free heuristic evaluation template.
Identify UX problems with error messages consistently and effectively using a scoring rubric based on established usability best practices for error messages.
Design effective error messages by ensuring they are highly visible, provide constructive communication, and respect user effort.
Step-by-step directions for running a cognitive-walkthrough workshop with examples and templates included.
To strengthen people’s memory skills, we should design interfaces that help users practice recall.
Learnability is a crucial component of UX for complex and novel interfaces. Cognitive walkthroughs can identify design problems that derail new users.
Nielsen’s 10 usability heuristics can be used to analyze the UX of applications that support domain-specific, complex workflows.
Jakob Nielsen’s 10 usability heuristics can improve the user experience of VR applications.
Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform and industry conventions.
Interface help comes in two forms: proactive and reactive. Proactive help is intended to get users familiar with an interface while reactive help is meant for troubleshooting and gaining system proficiency.
Users often make mistakes or change their minds. Allow them to exit a flow or undo their last action and go back to the system’s previous state.
Shortcuts— unseen by the novice user — speed up the interaction for the expert users such that the system can cater to both inexperienced and experienced users.
Following Jakob Nielsen’s 10 heuristics for user-interface design will improve the user experience of video games.
Systems should speak users' language, follow real-world conventions, and make information appear in a natural and logical order.
Communicating the current state allows users to feel in control of the system, take appropriate actions to reach their goal, and ultimately trust the brand.
Expert reviews involve the analysis of a design by a UX expert with the goal of identifying usability problems and strengths.
Thoughtful design is transparent and easy to understand, provides a preview, and helps users to easily correct their errors.
Users are often distracted from the task at hand, so prevent unconscious errors by offering suggestions, utilizing constraints, and being flexible.